VOICE AI AND CHAT FOR EVENT VENUES
Every enquiry answered like your best concierge would.
Increase your conversion rate by up to 30%. Never miss a phone call, 24/7.
VenueCalls answers your phone and your website chat in your venue's name. It qualifies event enquiries, books site visits and hands your sales team a clean summary.
$500 per month after your trial · Bonus: a free conversion-optimized landing page
The phone always rings during the site visit.
Your team is walking a client through the ballroom, running a Saturday wedding or simply off for the night. The planner on the line doesn't leave a voicemail. They call the next venue on their list.
01
Busy at the exact wrong moment
Tours, tastings and live events pull your best people away from the phone right when enquiries peak.
02
Planners call after hours
Couples call in the evening. Event planners call between meetings. Your office keeps business hours.
03
Slow replies lose bookings
Venues often take 11 to 48 hours to reply to an enquiry. The venue that answers first usually gets the site visit.
Hear it
Calm, warm and on-brand. On every call.
Pick a situation your team handles every week and see how VenueCalls takes it.
Website chat included
Your phone and your website. One assistant.
Most planners check your website before they call. The same assistant that answers your phone sits on your site, so a visitor at 11 pm becomes an enquiry instead of a closed tab.
How it works
Live in days. We do the setup.
No new software for your team to learn. You approve how it sounds, and leads arrive where you already work.
Step 1
We learn your venue
Rooms, capacities, packages, catering, parking, policies. We build it from your website and brochures.
Step 2
You choose how it sounds
Pick a voice, a name and a greeting. Listen to test calls and approve before anything goes live.
Step 3
Forward your line
Keep your number. Send all calls, after-hours only, or just the ones your team can't reach.
Step 4
Leads land with sales
A summary of every call and chat, with transcripts and recordings, in your inbox or CRM within minutes.
What it handles for you
The calls your front desk and events team take every day, answered the way you would answer them.
Capacity and availability
Answers questions about rooms, layouts, dates and packages from your own venue details.
Qualifies event enquiries
Asks for event type, guest count, dates, catering and budget, like your best salesperson would.
Books site visits
Puts viewings and tastings straight into your team’s calendar.
Transfers and messages
Hands urgent or VIP calls to a person, and takes clear messages for everything else.
Chat on your website
The same assistant answers visitors on your site and turns them into enquiries, day and night.
Follow-up by SMS and email
Sends brochures, menus or booking links to the caller while they’re still interested.
Your numbers
What are missed calls worth to you?
One conference or wedding can pay for a year of VenueCalls. Move the sliders to match your venue.
A rough estimate from your own inputs, not a promise.
You stay in charge of the guest experience.
Your venue's reputation is built on how people are treated. VenueCalls is set up to protect it.
Your voice, your words
Your greeting, your name for the assistant, your way of describing rooms and packages.
A person when it matters
Transfers to your team on request, for VIPs, or for anything it can't answer.
Every call and chat on record
Recordings, transcripts and summaries, so nothing said on the phone or in the chat gets lost.
Bonus, included free
A conversion-optimized landing page for your events.
Every VenueCalls venue gets a landing page built to turn MICE and event enquiries into bookings. We build it, you approve it, and it goes live with your chat assistant already on it.
Pricing
One simple price. Try it free for 14 days.
Voice AI on your phone line, chat on your website and your bonus landing page, all in one monthly price. Setup and ongoing tuning are included.
$500/ month per venue
Voice AI and chat for MICE and events
- Voice AI that answers every call, 24/7
- Chat assistant on your website
- Bonus: conversion-optimized landing page
- Setup and venue knowledge base included
- Your voice, name and greeting
- Summaries, transcripts and recordings
- Transfers to your team on request
Prefer to talk first? Book a demo
Integrations
Works with the tools your team already uses.
Site visits go into your calendar. Enquiries go into your CRM or event system. Your team gets a heads-up where they already talk. No new software to learn.
Calendars
Books site visits and tastings only when your team is free.
CRM and sales
Every enquiry lands as a new lead with all the event details filled in.
Event and catering systems
Creates enquiries in the tools your events team runs on.
Hotel systems
Checks availability and adds group requests next to your bookings.
Team alerts
Hot leads and transfers ping your team the moment they happen.
Connect anything else
Using another system? We plug it in for you.
Frequently asked questions
Will callers know they’re speaking to an AI?
Callers are told at the start of the call, in a way that fits your venue’s tone. Most simply carry on, because they get a helpful answer straight away instead of voicemail.
Can we keep our existing phone number?
Yes. You forward your current line to VenueCalls, either all calls, only after hours, or only when your team doesn’t pick up.
What if a caller asks something it doesn’t know?
It says so honestly, takes the details and passes the question to your team, or transfers the call if someone is available.
How long does setup take?
Usually a few days. We build your venue’s knowledge from your website and brochures, you listen to test calls, and you approve before it goes live.
Where do the leads go?
Every call and chat creates a summary with the guest’s details and event needs. It goes to your inbox and, if you use one, your CRM or booking system.
How does the 14-day free trial work?
We set up your voice assistant, website chat and landing page, and you use everything live for 14 days. After that it’s $500 per month per venue.
What is the free landing page?
A page built for your MICE and event business: rooms, packages, photos, a short enquiry form and the chat assistant. It’s included with your plan at no extra cost.
Does it work with our CRM or event system?
Most likely. VenueCalls sends every enquiry to the CRM, sales and catering or hotel system you already use. If there’s no direct connection for yours, we link it through an automation tool or a webhook.
Can it book site visits straight into our calendar?
Yes. Connect your team’s calendar and it offers only the times your team has free, then books the visit and sends the guest a confirmation.
Do we need IT help to set it up?
No. We handle the setup together with you. You forward your phone line, add one line of code for the chat (or we do it for you), and approve the connections.
Never send another planner to voicemail.
Voice AI and chat that answer every enquiry, 24/7, plus a free landing page built to convert. Try it free for 14 days, then $500 per month.
Thank you.
We’ve got your details and will be in touch by email.